Privacy Policy

This website generates and stores log files on our server, uses cookies, Google Analytics, Google Tag Manager, Google Fonts, Google reCAPTCHA, Google AI Studio, Font Awesome, PayPal, Stripe, Freshdesk, the OpenAI platform as well as Hotjar, and shares data with DHL and GLS.

By using this website, you agree that this website sets cookies in your browser, that your use of this website is stored, analyzed, and used for the improvement of the products and services offered here, and is transmitted to our service providers (specifically Google Analytics, Google Tag Manager, Google reCAPTCHA, Google AI Studio, PayPal, Stripe, Freshdesk, OpenAI, Hotjar, DHL, and GLS). Furthermore, you agree that your email inquiries will be processed via the Freshdesk service.

With Google Analytics, your use of this website is aggregated into general statistics and analyzed. Via Google Tag Manager, actions predefined by us are triggered, stored, and made available to other systems we use (e.g., Google Analytics) as soon as you visit selected target addresses of this website. Using Google reCAPTCHA, based on your browser behavior and the information you or your browser send to us, it is determined whether you are a natural person or a bot interacting with this website mechanically and automatically. Based on this, an automated decision is made regarding your use of this website. We use Google AI Studio and the associated Google services for the manual and automated processing and answering of your inquiries as well as for providing requested information. For this purpose, a part of your inquiry (often without your data such as name or email address) is transmitted to Google to generate an individual response for you.

We use PayPal and Stripe to receive payments from you or send payments to you. Via Hotjar, your behavior on our site is recorded. This includes, for example, recording the IP address of your device (which is only captured and stored in an anonymized form during your use), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), or the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. We use the OpenAI platform and the associated OpenAI services for the manual and automated processing and answering of your inquiries as well as for providing requested information. For this purpose, a part of your inquiry (often without your data such as name or email address) is transmitted to OpenAI to generate an individual response for you. We share all of your data with DHL and GLS that is necessary for processing the shipment to you.

Google Analytics, Google Tag Manager, and Google reCAPTCHA are services provided by Google. Further information on these Google services as well as the associated privacy policy can be found here. The privacy policy of PayPal can be found here and the privacy policy of Stripe here. The corresponding policy of Freshdesk can be found here. The privacy policy of Hotjar is available here. The policy of Font Awesome can be found here and the policy of OpenAI can be found here. The privacy policy of DHL can be found here and that of GLS can be found here.

If you do not want this, do not use this website and do not send us any emails. Instead, please communicate your order to us by fax, phone, or letter. Please note: We offer some products and services only online and in cooperation with third parties, i.e., for selected products and services, we rely on the provision of your data via this website and other services.

By using this website, you further agree that Rotfuß GmbH processes, stores, and analyzes the customer data received in connection with the business relationship with you in accordance with the Federal Data Protection Act.

Your personal data is used to process your inquiries, orders, the provision of services and information, any follow-up questions, and possible complaint processing.

Rotfuß GmbH does not pass on any personal customer data to third parties. Exceptions to this are the service providers mentioned above and other service partners who require the transmission of data for the provision of services, order processing, or payment processing. In these cases, however, the scope of the transmitted data is limited to the necessary minimum.

You have the right to information, correction, blocking, and deletion of your data stored by Rotfuß GmbH at any time.